We are looking for energetic and dynamic individuals to join our team as Student Counselors and Call Center Executives. If you have excellent communication skills, a pleasing personality, and a can-do attitude, this is the perfect opportunity for you! ✅ Work From Home Available✅ Great Career Growth Opportunities Requirements:✔ Strong communication and interpersonal skills✔ Energetic and positive mindset✔ Previous experience in a similar role is an added advantage 📩 Apply Now! Send your CV to emp@csri.edu.lk and take the next step in your career! 🚀

Call Center Executive

jobpost

We are the leading healthcare provider in Singapore, offering advanced medical care across various specialities. Our hospital group is expanding its presence in Sri Lanka to&nbsp;facilitate access to world-class medical treatment for high-net-worth patients. Job Purpose: The Customer Relationship executive will be responsible for promoting our hospitals’ services in Sri Lanka by working with patients and high-net-worth individuals. This individual will lead patient marketing efforts, build patient pipelines, and manage all aspects of patient coordination. The role includes understanding trends that may impact patients, developing strategies accordingly to retain existing patients, identifying and cultivating suitable patients to be Key opinion leaders, as well as managing patient services from enquiry through to travel, admission, and billing. Key Responsibilities: Business Development &amp; Growth: Identify patient demands and develop suitable strategies to meet them Identifying appropriate patients and supporting them throughout their healthcare journey. To develop strategies for penetrating social circles of high-net-worth patientsPrepare and submit monthly activity reports, detailing the efforts and outcomes achieved in patient pipeline development and marketing initiatives. Marketing &amp; Outreach: Develop and implement marketing strategies to promote our hospitals' services in Sri Lanka, specifically targeting high-net-worth individuals.Visiting doctors and managing the relationship Organize targeted seminars, promotional, marketing and publicity efforts (webinars, physical events, etc) to raise awareness of our medical services and facilities in Singapore.Patient Coordination &amp; Management: Serve as the main point of contact for all patient-related enquiries from Sri Lanka and ensure timely responses and smooth coordination. Manage all necessary arrangements for referred patients, including hospital bed reservations, direct admissions, medical appointments, travel and transport logistics, and billing. Coordinate with hospital teams in Singapore to ensure seamless patient care and communication throughout the treatment process. Qualifications and Experience: Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field.2 to 3 years of experience in Sri Lanka with experience in Private hospital playing the role of customer care and doctor onboarding for the hospital&nbsp;( first preference) pharmaceutical, medical deviceAn established network of contacts in Sri Lanka (including private bankers, doctors, and corporate payors) with proven referral channels, is advantageous. Experience in organizing marketing events, seminars, and promotional activities.Proven ability to work independently while managing complex responsibilities.Passionate and motivated by achieving results and not afraid to push through my comfort zone.Excellent interpersonal and communication skills to build relationships with stakeholders and patients.Digital marketing experience in managing social media.Strong verbal and written communication skills in all 3 languages&nbsp;English, Sinhala &amp; Tamil

Customer Relationship / Client Care Executive

Manager - Card

Position Overview:As the Legal Officer of North Western Region , you will be responsible for providing legal services to the Region and provide advices for legal issues related to litigations &amp; Credit to branches of the region.Candidate Profile:<ul><li>Attorney-at-Law with minimum of 3 years’ experience in legal practice.</li><li>A Bachelors degree or LLB or equivalent qualification from a recognized university/professional body.</li><li>Notarial License to practice English &amp; Sinhala in Relevant Judicial zone.</li><li>Strong analytical skills.</li><li>Excellent interpersonal, communication &amp; negotiation skills with the ability to work in cross functional teams.</li><li>IT Literacy.</li></ul>Key Responsibilities:<ul><li>Ensure adherence to bank policies and procedures while maintaining high ethical standards across the region's legal operations.</li><li>Analyze, review, and manage civil and/or criminal litigation issues, including high-value cases, credit matters, and title reports, providing necessary advice and follow-up.</li><li>Directly supervise the maintenance of case records and legal systems, coordinate with officials to manage legal subsystems, and recommend suitable panel lawyers</li><li>Handle and manage notarial works, including the preparation and execution of mortgage bonds, lease agreements, and other required documents, ensuring proper registration.</li><li>Lead, manage, and develop legal services in line with the bank's policies and regulatory requirements, ensuring the delivery of quality, cost-effective, and customer-focused services, while achieving revenue and recovery targets.</li></ul>

Legal Officer

Duties &amp; responsibilities<ul><li>Responsible for facilitating Board Meetings and all Sub Committee Meetings in consultation with the Chairman or Subcommittee chair respectively.</li><li>Setting up Agenda for Board &amp; Sub-Committees.</li><li>Ensure Board decisions are communicated to the Management.</li><li>Maintaining follow up action and productivity of the Meetings.</li><li>Facilitate the process for the Board of directors to obtain information or expert advice.</li><li>Maintaining &amp; conducting good working relationship with Directors &amp; Management.</li><li>Adhere to Good Governance.</li><li>Update and advice the Board on Corporate Governance.</li><li>Update the Board of Directors on relevant amendments on statutes pertinent to the Bank.</li><li>Compiling of Annual Reports.</li><li>Hold AGMs and EGMs according to the constitution of the Bank.</li><li>Liaise and complying the requirements of all the legal bodies such as CBSL, CSE, SEC and ROC.</li><li>Update all methods, processes &amp; communications specific to the Company Secretary and develop others.</li><li>Implement Strategic Goals that are important to Company Secretary Department.</li><li>Strengthen the relationship with the shareholders.</li><li>Maintain the share Ledger.</li><li>Manage Right Issue, Bonus Issue, Scrip Dividend and Debentures.</li><li>Liaise with CDS in balancing the Share Ledger and Amalgamation</li><li>To monitor the Composition of Shareholding.</li><li>Dealing with stakeholder issue.</li><li>Updating SEC &amp; CSE regulations pertaining to registers.</li><li>Update all the methods, processes, &amp; communications specific to Registrars.</li></ul>Administrative Functions<ul><li>Competency Development of the staff.</li><li>Managing &amp; adhering to the Budget of the division.</li></ul>Academic / Professional Knowledge, Skills and Competencies&nbsp;<ul><li>Attorney-at-Law with Secretarial License or a Chartered Secretary of Chartered Accountant or any other equivalent professional Qualifications.</li><li>At least 15 to 20 years of experience in the same field.</li><li>Extensive knowledge on Companies Act, CSE, and SEC Regulations.</li><li>Awareness in Central Bank regulations and guidelines.</li></ul>Soft Skills&nbsp;<ul><li>Strong Interpersonal skills.</li><li>Excellent communication and writing skills.</li><li>Excellent organizing skills.</li><li>Computer literacy.</li><li>Should be able to work independently.</li></ul>

Company Secretary

RMV Coordinator (Executive Grade)This position is responsible for managing the registration of bank leasing, hire purchase, and vehicle loan transactions with the Registrar of Motor Vehicles (RMV). The RMV Coordinator must ensure all transactions are processed accurately and within the specified turnaround time to facilitate leasing services. Additionally, the role requires handling vehicle registration documents with the highest level of confidentiality, security, and ethical standards.Candidate Profile:<ul><li>Diploma in Business Management from a recognized professional body or qualified in G.C.E. (A/L) with 3 simple passes for main subjects and credit passes for English &amp; Mathematics in G.C.E. (O/L).</li><li>A minimum of 3 years of experience in a similar role, particularly within the motor vehicle registration process.</li><li>Strong understanding of motor vehicle registration processes and related guidelines..</li><li>Good knowledge of banking products, with a focus on Leasing, Hire Purchase, and Vehicle Loan products.</li><li>Excellent communication and interpersonal skills.</li><li>Strong leadership, people management abilities, and the capacity to influence effectively.</li><li>Knowledge of regulatory frameworks and banking policies/procedures</li></ul>

RMV Coordinator (Executive Grade)

As the Manager-Information Security, you will be responsible for managing the organization's security initiatives and related projects, ensuring the protection of the company's data from unauthorized access. A key part of the role is maintaining compliance with industry regulations and standards, while operationalizing IT security policies and procedures to safeguard information systems. You will be tasked with monitoring and identifying potential IT security vulnerabilities, designing effective solutions, and overseeing both human and technological resources. In the event of a security breach, you'll ensure efficient and timely resolution. Additional duties include monitoring and managing firewalls, Web Application Firewalls (WAF), Privileged Access Management (PAM), and Data Loss Prevention (DLP) systems, while also coordinating audits, security drills, and penetration tests. A secondary responsibility involves educating staff on cybersecurity best practices.Candidate Profile:<ul><li>Minimum of 5 years of experience in an information security and cybersecurity role at a reputable bank or financial institution.</li><li>Bachelor’s Degree or equivalent professional qualification in Information Technology, Computer Science or related field from a recognized University/ Professional Body.</li><li>Possess of Industry –recognized certifications such as CISSP (Certified Information Systems Security Professional), or CISM (Certified Information Security Manager), or CEH (Certified Ethical Hacker) or any other recognized Information Security related certification.</li><li>Hands on experience in designing secure networks and managing firewalls (Fortinet, Checkpoint, Imperva etc.) in banks or large enterprises.</li><li>Manage proxies, reverse proxies and load balancers.</li><li>Strong knowledge of network security, computer forensics and information assurance.</li><li>Sound knowledge of the latest cybersecurity trends and threats</li><li>Ability to guide and train subordinate staff to develop skills and knowledge to discharge their respective duties efficiently.</li><li>Excellent collaboration skills with strong verbal and written communication abilities.</li><li>Strong Analytical and Interpersonal skills.</li><li>Ability to multitask and prioritize the work assigned.</li></ul>

Manager – Information Security

Branch Manager – Jaffna (Manager Grade)SDB Bank, a licensed specialized bank regulated by the Central Bank of Sri Lanka with a network of 94 branches across the island. We've transformed into a progressive and innovative institution, ranked among the top banks in Sri Lanka. At SDB Bank, we are committed to making a tangible impact at all levels, driving socio-economic progress by fostering strong community connections. Become part of our journey and contribute to shaping a brighter future for Sri Lanka.Position Overview:We are seeking a dynamic individual to lead the branch’s business strategy, ensuring aligning with the banks overall objectives to drive profitability &amp; expand market share. This role involves developing sales targets, managing staff performance, and maintaining and sustaining customer relationships to ensure high satisfaction levels. The role holder should also ensure compliance with regulatory requirements and collaborate with various internal &amp; external stakeholders to drive business growth and operational efficiency.Candidate Profile:<ul><li>Minimum of 08 years’ experience in branch banking operations.</li><li>Degree or equivalent professional qualification in business management/ finance management or relevant field from a recognized university/ professional body.</li><li>Diploma in Banking &amp; Finance or Diploma in Applied Banking &amp; Finance (DABF) from the Institute of Bankers of Sri Lanka will be an added advantage.</li><li>Sound knowledge of demography in the respective area and possession of good rapport with various business communities, government &amp; private institutions, and social organizations.</li><li>Proven track record in selling &amp; sales management in a multiproduct environment</li><li>Excellent linguistic proficiency in Sinhala, English, and Tamil, relevant to the geographical area of the branch.</li><li>Good business planning, analytical skills &amp; strategic thinking.</li><li>Strong interpersonal and negotiation skills.</li><li>Leadership skills &amp; ability to influence.</li><li>Team building and motivational skills.</li><li>Ability to organize and result in orientation.</li><li>IT literacy.</li></ul>

Branch Manager

Branch Manager – KalmunaiSDB Bank, a licensed specialized bank regulated by the Central Bank of Sri Lanka with a network of 94 branches across the island. We've transformed into a progressive and innovative institution, ranked among the top banks in Sri Lanka. At SDB Bank, we are committed to making a tangible impact at all levels, driving socio-economic progress by fostering strong community connections. Become part of our journey and contribute to shaping a brighter future for Sri Lanka.Position OverviewWe are seeking a dynamic individual to lead the branch’s business strategy, ensuring aligning with the banks overall objectives to drive profitability &amp; expand market share. This role involves developing sales targets, managing staff performance, and maintaining and sustaining customer relationships to ensure high satisfaction levels. The role holder should also ensure compliance with regulatory requirements and collaborate with various internal &amp; external stakeholders to drive business growth and operational efficiency.Candidate Profile:<ul><li>Minimum of 08 years’ experience in branch banking operations.</li><li>Degree or equivalent professional qualification in business management/ finance management or relevant field from a recognized university/ professional body.</li><li>Diploma in Banking &amp; Finance or Diploma in Applied Banking &amp; Finance (DABF) from the Institute of Bankers of Sri Lanka will be an added advantage.</li><li>Sound knowledge of demography in the respective area and possession of good rapport with various business communities, government &amp; private institutions, and social organizations.</li><li>Proven track record in selling &amp; sales management in a multiproduct environment</li><li>Excellent linguistic proficiency in Sinhala, English, and Tamil, relevant to the geographical area of the branch.</li><li>Good business planning, analytical skills &amp; strategic thinking.</li><li>Strong interpersonal and negotiation skills.</li><li>Leadership skills &amp; ability to influence.</li><li>Team building and motivational skills.</li><li>Ability to organize and result in orientation.</li><li>IT literacy.</li></ul>

Legal Assistant - Western Region (Junior Executive Grade)SDB Bank, a licensed specialized bank regulated by the Central Bank of Sri Lanka with a network of 94 branches across the island. We've transformed into a progressive and innovative institution, ranked among the top banks in Sri Lanka. At SDB Bank, we are committed to making a tangible impact at all levels, driving socio-economic progress by fostering strong community connections. Become part of our journey and contribute to shaping a brighter future for Sri Lanka.Position Overview:This position is responsible to provide legal services to Legal Officer and maintain communication with relevant government offices and provide support to achieve official goals and targets.Candidate Profile:<ul><li>A Degree or equivalent professional qualification from a recognized university/institute. Or Qualified in G.C.E. (A/L) with 3 simple passes for main subjects and credit passes for English and Mathematics in G.C.E. (O/L) with a minimum of two (2) years of experience in the related field.</li><li>Strong analytical &amp; negotiation skills.</li><li>Excellent interpersonal and communication skills with the ability to work in cross functional teams.</li><li>Good knowledge in money recovery actions, debt recovery actions, mortgage band actions</li><li>IT Literacy.</li></ul>