Description
- Develop and maintain strong relationships with key clients
- Understand client requirements, objectives, and challenges, and provide strategic solutions to meet their needs
- Serve as the main point of contact for clients, ensuring exceptional customer service and addressing any concerns or issues
- Collaborate with cross-functional teams to develop and execute strategic account plans
- Identify and capitalize on new business opportunities within existing client accounts
- Prepare and deliver engaging presentations and proposals to clients, showcasing the value and benefits of MIT ESP's solutions
- Stay updated on industry trends, competitor activities, and emerging technologies to provide insights and recommendations
- Achieve sales targets and KPIs
- Provide accurate sales forecasts and reports to management
Person Specification
- Bachelor's degree in a relevant field (e.g., Business, Marketing, IT)
- Proven experience as an Account Manager in either the Apparel sector or the IT sector
- In-depth knowledge of the specific industry sector (Apparel or IT), including market trends and challenges
- Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
- Strong negotiation and problem-solving abilities
- Track record of achieving sales targets and driving business growth
- Ability to manage multiple client accounts, prioritize tasks, and work independently
- Proficiency in CRM software and MS Office suite
- Willingness to travel as required to meet with clients
Skills
Presentation
Sales
Negotiation
Communication
Problem Solving
Account management
Industry Sector