Description
RESPONSIBILITIES
- Spare Parts Sales Admin is responsible for managing the end-to-end process of spare parts sales, ensuring accurate order fulfillment, and providing exceptional customer service.
- Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person.
- Provide information about products, pricing, availability, and delivery schedules.
- Assist in resolving customer complaints or issues by coordinating with relevant departments.
- Managing inventory levels, working closely with the Parts Purchasing Administrator.
- Provide back-up to Spare Parts team members.
- This position has a mixture of inside sales, customer service and administrative tasks.
REQUIREMENT
- 1-2 years of work experience in Sales administration or supply chain.
- Bachelor's degree in Business / Marketing or any technical related qualification
- Knowledge of CRM sales tools is a plus.
- Ability to manage a wide range of detail-oriented work activities as directed.
- Strong keyboarding skills with proficiency in Word, Excel and Outlook.
Skills
Sales
Communication
Industry Sector