This is a role that carries out leading the daily application operations which includes product support, systems monitoring/maintenance, automation and troubleshooting. An Associate Lead TechOps Engineer role would require adequate leadership qualities and sound technical skills in Cloud native technologies including container management and container orchestration. Also need to identify issues in the production phase and system and implement monitoring solutions to overcome those issues. CodeGen supports clients around the globe, so the team will be a roster based engineering team providing 24/7*365 L1/L2 support for projects.
Pre - Requisites
Bachelor’s degree or equivalent in IT, Computer Science or in a related field (Compulsory)
Minimum of 3 years work experience in software delivery and Cloud-native technologies
Good Knowledge in Linux Administration (RHCSA certification or hands-on is preferred)
Experience in containerized deployment (docker, Kubernetes)
Strong analytical skills and problem-solving abilities
Strong and effective interpersonal and communication skills and the ability to interact promptly and professionally with teams across different time zones
Excellent communication skills, written and verbal
Familiarity in industrial DevOps tools will be advantageous (Jenkins, Rundeck, Soap UI, postman, Ansible etc.)
Experience in cloud technologies will be an additional advantage
Deploying and managing production architecture Linux hosted system(Microservices & monolithic)
Install, Tune & manage Middleware containers, CMS, Caching technology & Database system in different cloud platforms & hosted systems
Assist in troubleshooting issues, attending to faults, analysis of issues, applying corrective action / workarounds, proving RCAs
Involve in operational cycle design, implementation and automation of the CD pipeline
Resource and capacity planning within distinct project
Coaching and mentoring
Engagement in blocker/critical incidents adhering to defined SLAs
Engage with Global clients for Triage calls/Release calls
Supports issue resolution, providing options and solutions to resolve conflicts within the team and escalating to the team Leads when required
Capturing and sharing knowledge and ensuring use of documentation within the team
Support management to implement team goals and objectives
Assist HR to the recruitment process
Career path development and create Learning opportunities for subordinates