Operations Executive

Teardrop Hotels is seeking an Operations Executive to support the Group General Manager (GGM) in overseeing and managing daily operations across all our properties.

Key Responsibilities

Operational Support

• Assist the GGM in daily operations and administrative tasks
• Coordinate with department heads to ensure smooth operations
• Monitor and report on key performance indicators (KPIs)

Project Management

• Manage and track progress on various projects and initiatives
• Ensure timely completion of projects within budget

Communication

• Facilitate communication between the GGM and other departments
• Prepare reports, presentations, and correspondence as needed
• Handle inquiries and requests from internal and external stakeholders

Data Management

• Collect, analyse, and present data to support decision-making
• Maintain accurate records and documentation

Compliance and Standards

• Ensure compliance with company policies and industry standards
• Conduct regular audits and inspections to maintain quality standards

Qualifications

• Bachelor's degree in hospitality management, Business Administration, or a related field
• Minimum of 3 years of experience in a similar role
• Strong organisational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in MS Office Suite and hotel management software

This position is based in our Rajagiriya Head office