Reservations & Admin Executive

We are looking for a Reservations & Admin Executive

Monsoon Restaurant & Bar serves South East Asian cuisine from Malaysia, Singapore, Indonesia, Thailand and Vietnam in a relaxed, casual chic dining atmosphere.

Responsibilities

• Handle all reservation inquiries received online or via telephone
• Ensure all reservations are recorded and entered, following standard company procedures with clear and concise information
• Maximise conversion of inquiries and maintain relationships with guests by communicating in a clear, friendly, and polite manner
• Provide timely updates to the management and colleagues regarding reservations
• Assist with managing our Monsoon Home Range retail operations effectively, coordinating with suppliers, etc
• Assist in the coordination and distribution of other admin work
• Assist Operations Manager, Group F&B Manager and the rest of the team with coordinating events, promotions, etc
• Coordinate with marketing team regarding events, promotions, etc

Prerequisites

• A minimum of two years of experience in a similar position in the hotel / restaurant sector will be an added advantage
• Excellent written and communication skills
• Candidates in and around Colombo will be an added advantage
• Knowledge of Microsoft Office - mainly Excel and Word
• Fully vaccinated candidates are encouraged to apply