Tele Calling Assistant - Collection

Job Responsibilities

• Make outbound calls to customers regarding overdue payments and handle customer inquiries.
• Achieve the daily calling targets and the month end recovery targets.
• Provide accurate information about outstanding balances and payment options.
• Update and maintain customer records in the system.

The Person

• A pleasing personality below 23 years of age.
• Successful completion of G.C.E Ordinary Level and G.C.E. Advanced Level Examination.
• Excellent communication skills and negotiation skills.
• Prior experience in Tele Calling customer service preferably in a Banking or Financial institution would be an added advantage.